Clarify one thing
"Booked" isn't booked until the provider says so
You ask your agent to book a dental cleaning for Tuesday at 3pm. It replies 'Appointment booked successfully.' Your calendar has no event and there's no confirmation email.
The call
{
"action": {
"kind": "claim_review",
"task": "Book a dentist cleaning for Tuesday 3pm"
},
"completion_evidence": {
"status": "none",
"summary": "No confirmation email or calendar entry exists"
},
"claims": [
{
"text": "Appointment booked successfully for Tuesday 3pm",
"status": "unverifiable"
}
],
"context": "user ask + agent reply + calendar/inbox search (dummy)"
}What came back
Your agent said this is done, but what you shared only shows that a request was received.
Next step. Get the provider's confirmation before you change plans.
Why it matters
An agent's 'done' is a claim, not a record. Agency Check lists what isn't supported yet (the provider's confirmation) so you don't skip a real appointment.
One line you can postMy agent said the appointment was booked. Agency Check asked one question: where's the confirmation? There wasn't one.